An event management system for ticket purchases and event operations, led with sprint discipline and code review ownership.
Upcoming Events is an event management platform designed to support ticket purchases and event organization. The engagement combined feature leadership, email-related reliability work, and hands-on team management.
Business Problem
The product needed steady feature delivery, reliable attendee communication, and strong day-to-day ownership across a small development team.
Main Features
- Event organization and ticket purchase workflows
- Feature enhancements for user engagement
- Email communication reliability improvements
- Team leadership for a group of 4–5 developers
- Daily code review and delivery coordination using JIRA
Technical Challenges & Solutions
Email reliability directly affects attendee trust. Leadership work had to stay close to technical quality while keeping sprint delivery predictable.
Impact
The platform improved operational reliability and delivery ownership, supporting smoother event and ticket experiences.